1. Services Not Eligible for Refund
Due to the nature of our consulting services, refunds are generally not available for:
- Services that have been fully rendered and delivered.
- Fees associated with government filings, registrations, certifications, or third-party services.
- Services where work has already commenced or is partially completed.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- If a service was not delivered as agreed due to an error on our part.
- If the service does not align with the scope outlined in the service agreement or proposal.
- If you cancel a service before any work has commenced.
Refunds, if applicable, will be processed after a thorough review of your request and the status of the services provided.
3. Cancellation Policy
- Cancellation requests must be made in writing via email to [Insert Email Address].
- Cancellations made before any work has started may qualify for a full or partial refund, depending on the specific service and costs incurred.
- Once work has begun, cancellation may result in forfeiture of fees already paid.
4. How to Request a Refund
To request a refund, please contact us at [Insert Email Address] with the following details:
- Your name and contact information.
- Details of the service provided.
- Reason for requesting a refund.
- Supporting evidence, if applicable.
Our team will review your request and respond within [insert time frame, e.g., 7 business days].
5. Processing Refunds
- Approved refunds will be processed within [insert time frame, e.g., 14 business days] via the original payment method.
- Any non-refundable expenses (e.g., government fees, third-party charges) will be deducted from the total refund amount.
